Frisky Devils Returns Policy
Your satisfaction is important to us at Frisky Devils. However, because of the personal nature of our products an exchange service is not available because you have simply changed your mind, made a wrong selection or the product did not meet your expectations. So please choose carefully before you buy.
To return a defective product, you must return the product within 30 days of purchase. Please follow the steps listed below for returning products.
If you find the item to be faulty, please email us at sales@friskydevils.com.au In the email, please state that you intend to return the goods and include the exact nature of the defect, your Order number and your contact details. In some instances, we may suggest a simple remedy (ie. batteries around the wrong way etc) or confirm that you should return the item to our Quality Control Department for inspection.
In order to return a defective product, you must return the product to us within 30 days of purchase. Please also include paperwork with your returned product, detailing the exact nature of the defect, your Order number and your contact details. If the Quality Control Department finds the product to be defective, you will be issued with a replacement.
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